Returns & Exchanges

At Betty Brown Boutique Ltd, we want you to love your purchase; however, if you are not completely satisfied, we offer a 14-day return window for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all boutique tags remain attached and the original packing slip is included inside.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 3 business days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.