Frequently Asked Questions
Your guide to style, shipping, and shopping with Betty Brown Boutique.
How long does shipping take within the UK?
Standard delivery typically takes 3-5 business days, while our express shipping option ensures your items arrive within 1-2 business days.
What is your return policy?
We offer a 28-day return policy. Items must be in their original condition, unworn, and with all Betty Brown tags still attached for a full refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your parcel's journey.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How do I know which size to order?
Please refer to our comprehensive Size Guide located on each product page to find measurements that correspond to our boutique's specific fit.